Skip to main content

Accelerate your IT team’s skills and expertise with knowledge transfer from WIN.

LEARN MORE

Healthcare IT Staffing Under the Weather?

Published on July 28, 2022 by Mike Mattiuz

Categories: Enterprise IT, Healthcare

Healthcare IT Staffing Under the Weather? Co-Managed Services Could be Your Remedy

The pandemic changed every industry, but probably none as much as healthcare, and specifically healthcare staffing, including IT. Staffing was the top concern heading into this year, almost five times higher than the next biggest concern.

Beyond just recruitment and retention, there are several other factors affecting healthcare IT staffing, including:

  • Distractions
  • Tedious Tasks
  • Time off/sick days
  • Training/onboarding
  • Prioritizing Technology needs

Within the healthcare organization, there are several impacts that could be caused by these issues within an IT department:

  • Increasing costs
  • Employee dissatisfaction, burnout and churn
  • Inability to show the business value of IT operations
  • Difficulty in prioritizing cyber security efforts

Now is the time to look at new ways to overcome these challenges, and co-managed IT services could be right for you. Co-Managed IT is a great option with a collaborative approach where an experienced IT partner blends their talent with yours, to achieve the best outcomes in your IT Infrastructure management. To learn more, check out our overview of how co-managed services can meet IT challenges. 

What are co-Managed IT services?

Co-managed IT services allow a business to blend their internal IT team with the support, knowledge, and expertise of a Managed Service Provider (MSP). It allows organizations to customize their IT services and decide which services to keep in-house and which would be better suited for outsourcing. The objective is to create a partnership where the MSP can support, enhance, and supplement the existing internal IT team.

Co-managed IT Services have become a much more viable option over the last two years as companies were forced to deal with a world that changed overnight.

Benefits of Co-Managed IT Services

There are several key benefits of Co-managed IT services, and here are just some of them:

  • Streamline IT operations to save time and costs
  • Improve employee satisfaction and retention
  • Scale your business based on your specific needs
  • Close the skills gap within the IT organization
  • Improve reporting function
  • Get access to and leverage the best practices of a group of dedicated IT experts
  • Allows you to focus on higher priority items and long-term goals

Specifically, what can Co-Managed IT Services do for you?

There are many specific services a co-managed IT partnership can offer healthcare IT departments, including: 

  • System monitoring 
    • Remote support 
    • Reporting Software updates and support 
  • End-point management 
    • Anti-virus 
  • End-user support 
    • Onboarding & training 
    • 24/7/365 support  
  • Cloud services & support
    • Configuration
    • Implementation
  • Managed firewall
  • Enterprise-grade services for larger healthcare systems
    • Backup as a service
    • Onsite support

Healthcare IT Staffing Success Story 

A rural Midwest hospital with a small IT staff was recently challenged with an incomplete IT strategy, inefficient IT systems and an imbalanced IT budget.  WIN partnered with them to develop and implement a strategy that reduced costs, improved their employee user experience and optimized the IT operations to improve value. Learn more here. 

Take a Healthcare IT Check-up 

 Use this IT Department Assessment to help identify the IT infrastructure applications where you excel and potential gaps you might need to fill.  Or you can fill out this quick form to set up a no-cost, no-obligation meeting with us.