Why Onboarding Matters for Managed Services
Why onboarding should be approached as a professional services project engagement The selling phase is over, the decision is made, and the real relationship begins....
Business Continuity Plans: 25% of Companies Do Not Re-open After a Disaster
In today’s constantly changing business environment, the need for effective business continuity planning (BCP) cannot be overstated. In fact, about 25% of companies that experience...
What is Patch Management and why is it Important?
Patch management (or patching) simply means keeping an organization’s various IT systems such as hardware, software, and network infrastructure up to date. However, it’s much...
Creating Alignment with a Background of Obviousness
I was first introduced to the term “Background of Obviousness” a few years ago by an Executive Coach named Chalmers Brothers. As a successful author,...
VDI: Is It Right for Your Organization?
First, what is VDI Management and how does it work? Virtual desktop infrastructure (VDI) management is the process of hosting desktop environments on a central...
Cybersecurity frameworks: How to avoid being part of the 86% of companies who have suffered cyberattacks
Businesses today, especially Small-Medium Businesses (SMBs), are facing more cybersecurity challenges than ever. This includes ransomware, phishing, supply chain, cloud and IoT threats. Percentage of...
Looking for a Managed Services Provider (MSP)?
Here are Three Critical Factors to Consider Choosing the right Managed Service Provider (MSP) is a big decision. That first step can determine the long-term...
Data Backup: Why It’s Critical and How to Do It Right
Protecting business data is more important than ever. As businesses now deal with massive amounts of data and higher risk factors, enterprise backup and recovery...
7 Ways a Managed Service Provider (MSP) Can Improve Your Business
First, what is an MSP? A managed service provider (MSP) is a third-party company that manages an organization’s information technology (IT) infrastructure and end-user systems....
Choosing the Right Cloud Solution for Your Business: A Comprehensive Guide
Businesses are constantly seeking ways to stay ahead of their competitors. Cloud solutions are one such trend that has become extremely popular in recent years,...
IT Maturity Model: How It Can Save Your Company Time, Resources and Expenses
What is an IT Maturity Model and why is it important? An IT Maturity Model provides a benchmark for evaluating your organization’s technological capabilities. Every...
Endpoint Security Management: The What, Why and How
Now more than ever, organizations need to quickly identify and respond to device threats and see into their assets’ inventory and usage. With today’s remote...